L2 Application Support

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

April 11th, 2024 (8 days ago)

Member Since

June 3rd, 2021

Profile Description

Experienced IT Support Professional | Skilled in System Application Support & Service ImprovementWith over 5 years of experience in IT support across various fields, I specialize in following Standard Operation Procedures (SOP) to ensure smooth system application support within defined Service Level Agreements (SLA). 

My expertise lies in implementing continuous service improvements to enhance quality and minimize iUpgrade to see actual info.Professional Experience:

-Supply Chain Logistics - 1 year

-E-learning Administrator Management - 2 years

-L2 Application Support - 2 yearsKey 

Skills: Documentation 

1. Data Entry Digital MarketingJira Agile ProcessERP 2.SystemsWooCommerceMoodle 3.AdministrationTicketing Tools (Jira, HDA)
4.CMS (Wordpress, HTML, CSS, SQL, & JS Linux)Certification: Google Garage 
5. Fundamentals of Digital 

MarketingAchievements:Successfully transitioned between diverse fields, showcasing adaptability.Migrate applications end to end.Proficient in iUpgrade to see actual info management, meeting SLA requirements promptly.Presented clear documentation to clients, ensuring transparency in project Upgrade to see actual infocation: BS Information TechnologyI am dedicated to delivering innovative solutions and exceeding expectations. With a proven track record of success, I am well-prepared to contribute effectively to your team.