L2 Application Support

Age:

26

Gender:

Male

Location:

City of San Jose Del Monte Bulacan, Bulacan

Tests Taken:

IQ
Score:  135

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Last Active:

January 30th, 2023 (3 days ago)

Member Since:

June 3rd, 2021

Follows the Standard Operation Procedures (SOP) in order to support system application of end customers within the defined Service Level Agreements (SLA). Provides continuous service improvements to eliminate or prevent iUpgrade to see actual info or problems and improve service quality for end customers.

Proficiency in the following skills, tools, and information

•Jira Agile process
• ERP - assessing, defining, and documenting client needs (e.g., personnel
administration, time reporting, receiving receipts, purchase order)
• HTML,CSS
• Cisco
• OS: Windows
• WooCommerce
• Learning Management System LMS (Moodle) - localization in any language, content creation, create sql query cohort, Uploading right content and resources & administrator
 
• CMS Content Management System (Wordpress/Wix)
• Adobe Photoshop CS6

TOP SKILLS

• Admin Assistant

• Data Entry

• Quality Assurance

• WooCommerce

• Wordpress Development

• Desktop Applications

Office & Admin (Virtual Assistant)

EXPERIENCE

I worked as integration support at a publishing company, where I worked with administrator to design and integrate technology-based classes. Provide instructors, administrators, and students with on-site desktop support, including help with hardware, software, and learning management programs.

Furthermore, I have 1 year of experience working as a logistics specialist in a supply chain company, where I was responsible for managing the storage, transportation, and delivery of an item, as well as different types of cement. 

Currently working for part-time L2 application support specialized in moodle
Analyzes investigate, troubleshoots, configures applications used by end customers utilizing knowledge and experience in specific technology platforms and business domain’s processes within a specific period following agreed service level agreement timelines.

SKILL RATING

• Admin Assistant

• Data Entry

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

English

SKILL RATING

• Speaking

Web Development

EXPERIENCE

I have 1 year of experience in Web Development I'm currently working on my dropshipping website and here's my sample webpage: https://emerchly.com/

SKILL RATING

• WooCommerce

• Wordpress Development

Software Development / Programming

SKILL RATING

• Desktop Applications