d40d880d21b49 0cef

Virtual Assistant/Customer service Associate

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 80,000.00/month
( $1,459 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
30 hrs/wk
( $11.24 USD/hr )
EXPERIENCE OVERVIEW
4 years VA and Customer Service
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Cebu City, Cebu
Tests Taken:
IQ
Score:  125

DISC
Dominance:8
Influence:5
Steadiness:49
Compliance:42

English
 C2(Advanced/Mastery)
Last Active:
July 3rd, 2022 (48 days ago)
Member Since:
June 2nd, 2021
SKILL SUMMARY

I am a Reliable, dedicated, and Hardworking Virtual Assistant and Customer Service who has over four years of experience giving professional, efficient, and high-quality service to different BPO companies. I have a very diverse background, and I've worked in multiple roles for a few various industries and business sectors, as well as with other cultures. I have handled various accounts like United health Group, Citibank, Telco, and Consumer Services..I am well versed in the English language and an expert in terms of customer satisfaction and discipline. I am also self-reliant, very keen on details, a great team player, and quickly find ways to motivate myself and my co-workers.
I can provide several services for my clients. My knowledge of various computer programs allows me to take on nearly any task I am assigned easily. I am a fast learner and welcome challenges. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I possess excellent written and verbal communication skills, and I'm good at maintaining customer relationships and providing outstanding service and support to exceed expectations and requirements. I would love the opportunity to use these skills in your company.
I have a complete in-home office set up. So I'm ready to begin work as soon as possible and welcome you to contact me to set up an interview at your earliest convenience.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Speaking
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have four years of working as VA/CSR basically doing administrative tasks, and answering calls, making outbound calls, scheduling appointments and sending emails,chat and text to customers.

SKILL RATING
  • Admin Assistant
  • Transcription

English
SKILL RATING
  • Speaking

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Facebook Marketing
  • Telemarketing

Customer Service & Admin Support
SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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