Manage property for property management and real estate firm, includes answering call and chats from prospects and tenants.
Input prospect info and schedule showing and maintenance visit for prospect and tenants.
Identify leads for prospect and responding to renewal request from tenants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast-paced environment.
Leveraged sales expertise to promote products and capitalize on upsell opportunities.
Responded to customer requests for products, services and company information.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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