I'm well-versed in all aspects of customer service/technical support and order taking. I managed agents and I motivate them and help them discover unique skills for customer service. I also attended training and seminar for social media VA, ecommerce VA and real estate VA.
I attended training and seminar specific for social media and ecommerce for me to be equipped with this job.
I have a total of 10 years of experience in English. I've experience in a lot of US-based customers like AT&T Uverse, AT&T Mobility, 1800flowers, TiVO, and T-mobile.
I completed the training for the social media marketing course which includes social media marketing, algorithm, content creation, lead generation, SEO, WordPress, and Facebook ads.
WordPress, Shopify, and other ecommerce tools under my training in Ecommerce VA
Canva™, premier pro™ training under social media marketing
I have trained in Virtudesk for Real Estate Services
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