Overview
Looking for part-time work (4 hours/day)
at $3.20/hour ($309.09/month)
Associate in Computer Science
Last Active
June 2nd, 2017 (3294 days ago)
Member Since
August 31st, 2014
Profile Description
I worked at a BPO company for over 4 years as a customer service representative catering American and Canadian customers. Provides accurate information about mobile phone calls, sms, and data billing, usage, and plans. I worked as a back office specialist in the same company too, handling billing disputes, customer complaints and took escalated calls from level 1 agents with difficult customers. I have been a coach/senior agent assisting newbies and leads mini-teams to help them with their transition to production. I have been doing one-on-one coaching with agents and provides feedback in line with their performances and monitors their scorecards then provides and/or creates an improvement plan for them so they'll get to know the business more.
Top Skills
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 37
- Influence: 14
- Steadiness: 23
- Compliance: 26
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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