- Handling inbound and outbound calls for the Spanish market
- Interpret and probe customers’ inquiries quickly to determine customers’ need
- Cater to clients’ needs by adhering to laid down procedures, policies, and practices
- Find adequate solutions to customers’ complaints
- Manifest wide knowledge of company’s products and principles of customer service
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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