I had taught Koreans and Japanese here in the Philippines for 3 years teaching Conversational English a year after college graduation. After this job, I entered the call center industry.
I had worked full time in call center industry with Americans,Canadians and Australians for almost 6 years. Through this work, I have gained experience at communicating effectively with a wide variety of clients, dealing with difficult and irate customers in a soothing manner, and staying organized and efficient in a very busy work environment.
I was into customer service with basic or level 1 technical assistance for adsl and telecommunications company.
I did order entry for bulk purchases, billing issues,
and admin task for level one complaints or legal issues of the customers. These tasks requires accuracy, multitasking with quality results and being keen to details.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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