1. Promptly responding to customer queries via
2. Immediately escalating serious complaints or issues that you are not equipped to deal with.
3. Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
4. Maintaining a polite, helpful, and professional manner at all times and respecting client confidentiality.
5. Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.