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Customer Service Representative

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $641 USD )
20 hrs/wk ( $7.41 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
5 years Customer Service Representative experience
BASIC INFORMATION
Age:
23
Gender:
Female
Location:
Valenzuela City, Metro Manila
Tests Taken:
IQ
Score:  9

DISC
Compliance:17
Dominance:33
Influence:28
Steadiness:22

English
 C1(Advanced)
Last Active:
2021-05-04
Member Since:
2021-05-04
SKILL SUMMARY

In my previous position, I work with a large range of clients particularly in the Customer Service Industry (Food delivery account that includes Customers, Couriers, and Restaurants as well as Retail account by taking orders/service/inquiries over the phone, live chat, and email for 5 years now. Everyone has their communication style, and I am confident in my ability to meet client needs.

In this industry, I am aware that I will communicate with customers of all kinds including private customers. I have always had a knack for getting along with a variety of personalities. I have full faith in my ability to adjust to a variety of contacts. I do have some training in customer service which I believe will help.

In addition to my educational qualifications, (Bachelor's Degree in Business Administration) and experience which I believed prepared me for this role which is Customer Service Representative for years now, I am a hard worker, a team player, and work tirelessly to get the job done. I thrive on challenges and always remain extremely committed to the success of any project and deliver exceptional customer service to all who need help promptly.

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Human Resource Management
  • Speaking
  • Tutoring Teaching
  • Payroll
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 months of experience as an HR Compensation and Benefits, I successfully helped my previous company to settle the salary and benefits of employees without any delays. Also, I've been with the Customer Service Industry that hones my skills, particularly in email management.

SKILL RATING
  • Email Management
  • Human Resource Management

English
EXPERIENCE

I've been with a Tutor platform for a couple of months now. I am happy that I have helped hundreds of students so that they will get unstuck with their lessons. My main categories are Management, Business, and Entrepreneurship.

SKILL RATING
  • Speaking
  • Tutoring Teaching

Finance & Management
EXPERIENCE

I have experience with payroll. I've been with the compensation and benefits industry and helped hundreds of employees getting their pay being settled with no delays.

SKILL RATING
  • Payroll

Customer Service & Admin Support
EXPERIENCE

I have 5 years of experience with Customer Service and Admin Support. I work with a large range of clients particularly in the Customer Service Industry (Food delivery account that includes Customers, Couriers, and Restaurants as well as Retail account by taking orders/service/inquiries over the phone, live chat, and email. In addition to my educational qualifications, (Bachelor's Degree in Business Administration) and experience which I believed prepared me for this role which is Customer Service Representative for years now, I am a hard worker, a team player, and work tirelessly to get the job done. I thrive on challenges and always remain extremely committed to the success of any project and deliver exceptional customer service to all who need help promptly.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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