General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 5th, 2023 (137 days ago)

Member Since

April 25th, 2021

Profile Description

Do you need to be rescued?
I am an expert customer service representative. I have been working in the BPO industry for more than four years in both inbound and outbound. I have handled sales, customer care, email support, chat support, and data entry. I can work well to achieve great results. I am looking for great long-term opportunities.
*familiar with freshdesk
*familiar with sage
*familiar with shopify
*Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers.
*strong written (email)communication skills utilizing proper grammar and punctuation.
*Ability to work independently while making sound business decision on case information.
*Knowledge in MS office
*Well developed sense of urgency and follow through;
*Ability to multitask multiple systems, screens and task during customer contacts.
*Time management and adherence to schedules.
*Ability to learn ad adapt to new software technologies
*Meets and surpass expectations