Property Management|Airbnb| Admin &Customer Support |

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Associates degree

Last Active

March 18th, 2025 (10 days ago)

Member Since

April 25th, 2021

Profile Description

I am a dedicated professional with over three years of experience in property management, including leasing coordination, property maintenance management, and administrative support. I specialize in helping business owners streamline their operations, giving them more free time to focus on generating additional income and growing their businesses. My ability to handle a wide range of tasks efficiently and effectively allows my clients to achieve operational excellence while maintaining high service standards.

1. Property Management:
* Managed tenant communications, addressing inquiries, requests, and complaints promptly.
* Coordinated property inspections, maintenance, and repairs to ensure smooth operations.
* Oversaw lease agreements, renewals, and compliance with terms and conditions.
* Maintained comprehensive records of tenant information, property details, and maintenance activities.
* Negotiated with contractors and vendors to optimize property maintenance costs.

2. Property Maintenance Manager:
* Scheduled and supervised property repairs, preventive maintenance, and emergency responses.
* Collaborated with contractors to ensure timely, high-quality maintenance services.
* Managed budgets for maintenance projects, sourcing cost-effective solutions.
* Implemented processes to improve maintenance operations and reduce response times.

3. Leasing Coordinator:
* Created and managed property listings to attract potential tenants.
* Conducted tenant screenings, background checks, and lease preparations.
* Facilitated property tours, guided lease applications, and handled tenant inquiries.
* Ensured timely processing of lease renewals and agreements.

4. Administrative Assistant:
* Organized schedules, appointments, and meetings for property managers and executives.
* Prepared reports, conducted research, and managed confidential documents.
* Managed email correspondence, ensuring timely and professional communication.
* Coordinated travel arrangements and streamlined task prioritization for efficiency.

5. Client Support:
* Delivered exceptional client support by addressing concerns, resolving issues, and ensuring satisfaction.
* Provided clear communication and updates to clients regarding property and tenant matters.
* Built and maintained positive relationships with clients, tenants, and vendors.
* Ensured consistent follow-up on client inquiries and concerns to foster trust and reliability.

6. Reservation & Calendar Management:
* Managed reservations across various platforms such as Airbnb, Vrbo, and Upgrade to see actual info.
* Maintained and synchronized booking calendars to prevent double bookings and optimize occupancy.
* Responded promptly to reservation inquiries, ensuring excellent guest communication and satisfaction.
* Monitored reservation schedules, confirming check-ins, check-outs, and availability updates.
* Coordinated with cleaning teams and maintenance staff to prepare properties between stays.

Soft Skills:
* Excellent organizational, multitasking, and time management skills.
* Proficient in written Spanish, enabling effective bilingual communication.
* Strong problem-solving abilities with keen attention to detail.
* Exceptional interpersonal and communication skills.
* Proactive, adaptable, and client-focused approach to service.

Software Proficiency:
* Property Management Tools: Breezeway, Launch27, Buildium, Hostaway, Airbnb, Vrbo, Upgrade to see actual info, Hostfully, Guesty, Hospitable, Arthur, Buildium, MLS, and Real Estate Smart
* Administrative Tools: Google Suite (Docs, Sheets, Calendar), Microsoft Office (Word, Excel, PowerPoint).? Collaboration Tools: Slack, Zoom, Asana, Upgrade to see actual info, Trello, Google Meet.
* Social Media Management: Canva, CapCut
* Communication Tools: Vonage, Calendly, CloudTalk, WhatsApp.

Discover my unmatched potential by having me by your side - unleash productivity, amplify success, and experience exceptional support like never before.
If you're onboard and convinced we're an ideal fit, here are two swift steps:
1. Shoot me a message
2. Let's get started!