Experienced Virtual Assistance|A+Customer Service *wink*

Overview

Looking for full-time work (8 hours/day)

at $13.00/hour ($2,288.00/month)

Bachelors degree

Last Active

April 18th, 2024 (7 days ago)

Member Since

April 18th, 2021

Profile Description

Hi There,
Looked at your job post and I'm experienced with the task you've mentioned. 
I can start today. 
I'm here to satisfy your demands for your business. So yeah! Let's immediately plunge into the fascinating world of success!
Here are a few things, among others, or things I have a lot of expertise with, that will undoubtedly help your campaign or project expand smoothly, efficiently, and effectively.
Allow my tools and skills to do the talking:
- Handling inbound and outbound support, including emails, chats, and other communication forms.- Handling flight, hotel, car reservations, and tours.- Communicating with travel providers and vendors to meet client needs.- Checking team email and attending to inquiries from customers/clients needing assistance.- Sending communication to delinquent patient profiles/customers/clients and follow up as needed.- Overseeing customer support and assisting with inquiries.- Building travel itineraries for clients using GDS (Amadeus) & Voyager CRM software.- Leading or supporting digital transformation initiatives to enhance customer engagement.- Managing complaints and providing excellent customer service.- Answering incoming calls, offering information, and assisting with insurance policies, coverage, complaints, and inquiries.- Managing appointments, schedules, and sending reminders.- Updating insurance information in patient/client portals.- Managing dentist/hygienist requests, and coordinating with departments for effective completion.- Processing B2C and B2B orders.- Resolving escalations and addressing issues or disputes.- Assisting in setting up new patients/customers/clients in various systems.- Managing Medicare Advantage plans and other healthcare solutions.- Assisting the team in continuously improving processes for better customer experience.- Coordinating with suppliers for order updates and price quotes.- Executing order inquiries, processing, and control.- Assisting patients in booking appointments for operations with dentists and hygienists.- Providing phone, email, and administrative support while adhering to quality standards and procedures.- Performing all other job-related duties as requested.                                                      
Let me be the extra set of hands you need to expand your company and make it
more successful.                                       

All you have to do is click the HIRE button to test it out.