TEAM LEADER / SUPERVISOR
Supervising the day-to-day operations of the team, ensuring all requirements of the clients are attended to in a timely manner and in compliance with the Service Level Agreement. I'm also managing the load distribution, ensuring that all valid service requirements of each account are met while maintaining a high quality of output through on-demand coaching and continuous development of all my tea
· Website and Content Creation via SharePoint and Wix
· Handling Virtual Events and Team Buildings
· Business Proposal and Presentations
· Data Analytics - Analysis and Recommendations
· Customer Journey Mapping
· Data Entry
· Online Research
· Forms and File Management
· Appointment Setting and Calendar Management
OTHER SKILLS AND TECHNICAL ABILITIES
· Excellent Customer Service
· Negotiation Skills with the Suppliers
· Computer Literate in Microsoft Office Software and Googe Suite
· Reservations and Ticketing via GDS (Sabre and Amadeus)
· Efficient time management when completing multiple tasks in a fast-paced service environment
· Social Media Management
- Accounts Creation and Optimization
- Content Planning and Creation
- Scheduling and Posting Social Media Content
- Organic Social Media Marketing
· Online Writing and Marketing
· SEO Basics and Setup
- SEO On-Page Optimization
- SEO Off-Page Optimization (Backlinking)
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.