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VA-Leads Manager Customer Service Representative

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 35,000.00/month ( $748 USD )
40 hrs/wk ( $4.32 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
1 year as Virtual Assistant-Leads manager /3 years in the BPO Industry
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Carmona, Cavite
Tests Taken:
IQ
Score:  105

DISC
Compliance:0
Dominance:0
Influence:0
Steadiness:0

English
 C1(Advanced)
Last Active:
2021-05-10
Member Since:
2021-04-16
SKILL SUMMARY

1 year as Virtual Assistant-Leads Manager in a Real Estate Company in Texas USA
3 years in the BPO Industry
-Provides accurate information and assists callers with basic inquiries and/or problems regarding Internet connection.
 -Documents unusual or problematic telephone calls in IV and route to the corresponding department.
-Troubleshoot customer’s internet connection.
-Handles customer’s inquiries and orders status.
-Correspond with customers to resolve technical issues and complaints.
-Evaluate, analyze and verify dates of service and billed amounts.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Speaking
  • Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

I have a 1 year experience as a Virtual Assistant-Leads manager in a Real estate company in Texas. Primary goal is to turn hot leads to a prospective buyers.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

N/a

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

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