edb48 820910df 84cd09

Sales Development Rep -Virtual Assistant-SMM-CSR-TSR

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EXPECTED SALARY
Php 35,000.00/month
( $632 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.65 USD/hr )
EXPERIENCE OVERVIEW
5 years experience in Customer Service | Social Media Management | Sales & Marketing | Content Creation | Graphics & Multimedia | Copywriting | Engagement
BASIC INFORMATION
Age:
27
Gender:
Male
Location:
Davao City, Davao del Sur
Tests Taken:
IQ
Score:  125
Last Active:
November 25th, 2022 (5 days ago)
Member Since:
April 10th, 2021
SKILL SUMMARY

Hello there!

Thanks for visiting my profile! My name is Upgrade to see actual info and I am happy to be of assistance :)

I’m working as a Customer Service Representative for 5 years and thanks to this, I gained vast experience in Customer Support field. I’m able to handle multiple and complex issues either via chat, on the phone or using ticket system.

Mainly I’ve worked in ecommerce area, being a Customer Support Agent on 3 different online retailers. Therefore I’m well familiar with most types of inquiries/requests which can appear in this domain. However taking into consideration long period of working in field, I can assure you that I can adapt to any type of customer support area.

Sales Process
Sales Automation
CRM Optimization
Sales Call ScriptsEmail Scripts
Copywriting
Customer Care
Social Media Manager
Data Entry
Data Management
Online Research
Tech SupportEmail Support

Applications and Tools, websites I use:
Google Sheets
Google Docs
Microsoft Excel
Microsoft Word
Slack, Outlook, Front, Gmail,
Zendesk, Hubspot, VoIP/Softphone - Avaya, Hihi Connect, Voice Edge
Canva
AmazonFacebook, Instagram, Pinterest. Linkedin, Twitter.??Skype
Newgistics Shipping

Looking forward to work with you!

Regards
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Customer Service | Social Media Management | Sales & Marketing | Content Creation | Graphics & Multimedia | Copywriting | Engagement

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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