08 10dd9 d9b44089ef0820c9

Service desk engineer

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 30,000.00/month ( $630 USD )
20 hrs/wk ( $7.29 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
7 years in customer service and IT management
BASIC INFORMATION
Age:
28
Gender:
Male
Location:
Muntinlupa, Muntinlupa
Tests Taken:
IQ
Score:  8
Last Active:
2021-04-14
Member Since:
2021-04-06
SKILL SUMMARY

- Point of contact handling customer's concern via email, calls and chat support.
- Iirjfmmd management
- Escalation management
- Customer service
- Admin task (organizing files)
- Basic IP Telephony setup (Move,Add,Change and Delete)

WORKER SKILLS
TOP SKILLS
  • Email Management
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I don't have an experiemce yet but I believe my current job fits the description as well

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been regularly using english language since studying in a High school level approximately 13 years now

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Web Development
EXPERIENCE

2 year when I was in college

SKILL RATING
  • Javascript
  • Mysql
  • PHP
  • Wordpress Development

Webmaster
EXPERIENCE

1 year When I was in college

SKILL RATING
  • Css
  • Html
  • Managing Servers
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Autocad
  • Recording Audio
  • User Interface Design
  • Web page Design

Software Development / Programming
SKILL RATING
  • C#
  • Desktop Applications
  • Game development

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping

Customer Service & Admin Support
EXPERIENCE

7 years as a service desk engineer and on the same field in total

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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