Novel Writer, Customer Service,Proofreader, Transcriber

Age:

30

Gender:

Female

Location:

General Mariano Alvarez, Cavite

Tests Taken:

IQ
Score:  118
English
 C2(Advanced/Mastery)

Last Active:

January 25th, 2023 (3 days ago)

Member Since:

April 2nd, 2021

Hi,
I am Upgrade to see actual info G. Upgrade to see actual info, 30 years old from Cavite, Philippines. Just to let you know, I am a former QA- world audio transcriber. I am also a freelance novel writer and I am currently working on a Bpo company right now as a customer service representative on a Hotel Reservations account. My expertise are to translate audio recordings to text, writing a novel or content, I have a paid story on a platform that reached 21000 reads and 2500 follows. Also, I can handle customer's queries and complaints via email or inbound and outbound call. I am knowledgeable in Microsoft word, PowerPoint, excel and even in Canva. I also have an experience on summarising a podcast that is used in fitness facility centers and my client gave me an outstanding review. I am a fast learner and can do multi tasking as well. I am willing to be trained and I will really appreciate hearing back from you. Hope to work with you soon.

TOP SKILLS

• Quality Assurance

• Research

• Transcription

• Speaking

• Translation

• Tutoring Teaching

• Writing

• Blogging

• Copywriting

• Creative Writing

• Ebook Writing

• Editing Proofreading

• Ghost Writing

• Content Moderation

• Customer Support

• Email Support

• Phone Support

Office & Admin (Virtual Assistant)

EXPERIENCE

Customer service representative, Chat support at Rei reply. 

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

• Transcription

• Travel Planning

English

EXPERIENCE

I am working as a customer service representative on a bpo company that is why I can assure you that I have an excellent English oral or written communication skills.

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

Writing

EXPERIENCE

I am a signed novel writer at Stary Writing and my paid story had reached around 21000reads and 2500 follows already.

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Ebook Writing

• Editing Proofreading

• Ghost Writing

• Technical Writing

• Web Content Writing

Customer Service & Admin Support

EXPERIENCE

I am Customer Service Representative at a Bpo company and a chat support at Rei Reply. I managed queries, complaints, requests via SMS, chat, inbound and outbound call. 

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support