f029de4880cd1bd04

Expert Sales & Customer Service Manager | Logistics |Freight

75 ID PROOF
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EXPECTED SALARY
Php 45,000.00/month
( $856 USD )
EDUCATIONAL ATTAINMENT
College Level
AVAILABILITY
40 hrs/wk
( $4.95 USD/hr )
EXPERIENCE OVERVIEW
5 years in Customer Service with Sales & Managerial Experience
BASIC INFORMATION
Age:
23
Gender:
Male
Location:
Cabanatuan City, Nueva Ecija
Tests Taken:
IQ
Score:  135

DISC
Dominance: Fact and Analysis Based. Precise and Accurat
Influence:
Steadiness:
Compliance:Date

Last Active:
February 3rd, 2023 (3 days ago)
Member Since:
April 1st, 2021
SKILL SUMMARY

I am a goal-oriented person, hardworking, flexible, organize, expert, professional, experienced, and competitive person to the point that I want always to be at the top. I am resourceful, and I always think outside of the box to maximize my tools and resources to look for answers.

I've been in the Customer Service industry for more than 5 years. I've handled a Managerial position as a Team Manager for Amazon Retail and Technical Support with Sales Experience (Phone, Chat, Email). I have a record of excellent customer service with the ability to troubleshoot issues quickly, and effectively.

I have a 1 year and 8 months of excellent experience in the Logistics Industry as a Virtual Assistant/ Dispatcher/ Logistics and Freight Forwarder.
• Booked deliveries with 3rd Party Logistics, FedEx, and UPS (Freight and Parcel Packages)
• Prepares delivery documents like Manifest, BOLs, Shipping Labels, and Certificate of Insurance (COI)
• I send quotations, pricing, costing, shipping details documentation to our clients(for Ground, Ocean, and Air Freight Service)
• Plan and Route Delivery Schedules for Trucks and Vans

SERVICES I OFFER:
• Sales, Customer Service, Technical Support
• Logistics and Shipping Management
• Freight Forwarding Management
• LTL/FTL, LCL/FCL, Ground, Sea Freight and Air Freight
• Dispatch, Scheduler, Routing and Planning Delivery
• E-commerce Order Fulfillment via Shopify
• Expert in Microsoft Office (PowerPoint, Word, Excel Publisher) and Google Workspace (Slides, Docs, Sheets, Forms)
• Graphic Design
• Video Editing
• Data Entry
• Product Research
• Amazon FBA and Amazon Retail

TOOLS I AM EXPERIENCED TO USE:

LOGISTICS, SHIPPING, and FREIGHT MANAGEMENT
• LTL Select, FedEx Manager, CIGO Tracker, Veeqo (Inventory Management), Verizon Connect, JDA Supply Chain Management, FedEx, DHL, Aramex, Unishippers, ECU360, Shipco, Hapag, Vanguard

CUSTOMER SERVICE
• Dixa, LiveChat Software, Amazon CS Central, Gorgias, Zoho SalesIQ, Slack, Upgrade to see actual info, Zendesk, Freshdesk

I am very excited to be a part of your family. I look forward to speaking with you as soon as possible. Have a good day!

WORKER SKILLS
TOP SKILLS
  • Shopify
  • Graphics Editing
  • Photoshop
  • Shirt Design
  • Inventory Management
  • Customer Support
  • Email Support
  • Phone Support
  • Other Project Management

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Editing Proofreading

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • SEO
  • Social Media Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • Shopify
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Google analytics
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • Video Editing
  • Web page Design

Finance & Management
SKILL RATING
  • Business Plans
  • Inventory Management
  • Payroll
  • Strategic Planning

Customer Service & Admin Support
EXPERIENCE

Worked as an agent, SME, and Team Manager in a Retail and Technical Program (BPO Company)

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Project Management
EXPERIENCE

People's Management and Program management in BPO Company

SKILL RATING
  • Other Project Management

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