I am a goal-oriented person, hardworking, flexible, organize, expert, professional, experienced, and competitive person to the point that I want always to be at the top. I am resourceful, and I always think outside of the box to maximize my tools and resources to look for answers.
I've been in the Customer Service industry for more than 5 years. I've handled a Managerial position as a Team Manager for Amazon Retail and Technical Support with Sales Experience (Phone, Chat,
I have a 1 year and 8 months of excellent experience in the Logistics Industry as a Virtual Assistant/ Dispatcher/ Logistics and Freight Forwarder.
• Booked deliveries with 3rd Party Logistics, FedEx, and UPS (Freight and Parcel Packages)
• Prepares delivery documents like Manifest, BOLs, Shipping Labels, and Certificate of Insurance (COI)
• I send quotations, pricing, costing, shipping details documentation to our clients(for Ground, Ocean, and Air Freight Service)
• Plan and Route Delivery Schedules for Trucks and Vans
SERVICES I OFFER:
• Sales, Customer Service, Technical Support
• Logistics and Shipping Management
• Freight Forwarding Management
• LTL/FTL, LCL/FCL, Ground, Sea Freight and Air Freight
• Dispatch, Scheduler, Routing and Planning Delivery
• E-commerce Order Fulfillment via Shopify
• Expert in Microsoft Office (PowerPoint, Word, Excel Publisher) and Google Workspace (Slides, Docs, Sheets, Forms)
• Graphic Design
• Video Editing
• Data Entry
• Product Research
• Amazon FBA and Amazon Retail
TOOLS I AM EXPERIENCED TO USE:
LOGISTICS, SHIPPING, and FREIGHT MANAGEMENT
• LTL Select, FedEx Manager, CIGO Tracker, Veeqo (Inventory Management), Verizon Connect, JDA Supply Chain Management, FedEx, DHL, Aramex, Unishippers, ECU360, Shipco, Hapag, Vanguard
• Dixa, LiveChat Software, Amazon CS Central, Gorgias, Zoho SalesIQ, Slack,
I am very excited to be a part of your family. I look forward to speaking with you as soon as possible. Have a good day!
Worked as an agent, SME, and Team Manager in a Retail and Technical Program (BPO Company)
People's Management and Program management in BPO Company
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