Riza
Customer Service | Technical Support Specialist
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
December 8th, 2023 (yesterday)
Member Since
March 31st, 2021
Profile Description
Analytical and customer-centric professional with 10+ years of customer and technical support background in a helpdesk setting. Skilled in providing technical support for Apple products (macOS & iOS) and Windows systems. Provided in-depth support at a T2 Level, handling complex cases, managing escalated cases, and ensuring timely resolution. Customer-focused with a proven ability to provide exceptional service and build positive customer experience. Self-starter, detail-oriented, and passionate about learning and developing new skills.
Customer/Client Handling | Communication Etiquette (Phone, Chat,
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 2 - 5 years
E-Commerce
Experience: 2 - 5 years
Marketing » Affiliate Marketing
Experience: 1 - 2 years
Office and Administration » Transcription
Experience: 2 - 5 years
E-Commerce » Product Research
Experience: 6 months - 1 year
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calbayog, Samar
- Uploaded ID
- Sign Up with Pro Account to View
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