d4dc189fd008

Virtual Assistant

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EXPECTED SALARY
Php 30,000.00/month
( $568 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.29 USD/hr )
EXPERIENCE OVERVIEW
6 years in Customer Service
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Malabon City, Metro Manila
Tests Taken:
IQ
Score:  120

DISC
Dominance:27%
Influence:14%
Steadiness:26%
Compliance:33%

English
 C2(Advanced/Mastery)
Last Active:
December 17th, 2022 (48 days ago)
Member Since:
March 30th, 2021
SKILL SUMMARY

I worked as a customer service representative/ technical support for 6 years. I have been tasked to do the following: Handling calls via softphone, emails, and live chats (Zendeks, OneCRM, SalesForce, Avaya). I handled different international accounts or companies like Uber, Wageworks, Trip Advisor, Hostgator, and Pearson.

The most recent job I work at is VA - Auditing specialist for an insurance agency in United States. I do servicing, admin, audit policy and making sure that each policy issued is within the require state minimum.

On 2021, I took a Virtual Assistant Training and was certified for Social Media Management. I can do administrative tasks like Internet Research, Facebook Ads, Facebook Custom Audience, Craigslist Posting.

I can do basic tasks like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive, and Google Calendar, Set Appointments with internal/external clients through E-mails. 
Additional skill is editing photos with the use of Adobe Photoshop, Adobe Lightroom.

Lastly, I took 3 years studied Information Technology. I am a very tech savvy person.

Importantly, I am a Team player, hardworking, fast Learner, exciting to work with, passionate, and eager to learn new things. I can communicate well in the English Language to assure Good Service.

I can be very useful in your team since my main objective to my clients is to give Outstanding Results, Long Term relationships, Professionalism, and Leave them 100% Satisfied with my work.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Facebook Ads
  • Instagram Ads

Office & Admin (Virtual Assistant)
EXPERIENCE

I have undergone Virtual Assistant online course training

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been working on a call center industry for an international account for 6 years

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Advertising
EXPERIENCE

I have undergone training in Social Media Management and Facebook Ads

SKILL RATING
  • Facebook Ads
  • Instagram Ads

Webmaster
EXPERIENCE

I have experienced in troubleshooting websites admin or websites created by WordPress and Shopify.

SKILL RATING
  • Ecommerce / Shopping Carts
  • Wordpress

Graphics & Multimedia
EXPERIENCE

I used to learn Photoshop and video editing for personal use.

SKILL RATING
  • Logo Design
  • Photoshop
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I have 6 years of experience working in a call center industry.

SKILL RATING
  • Customer Support
  • Phone Support
  • Tech Support

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