Virtual Assistant

Age:

33

Gender:

Female

Location:

Malabon City, Metro Manila

Tests Taken:

IQ
Score:  120

DISC

Dominance:	27%
Influence:	14%
Steadiness:	26%
Compliance:	33%

English
 C2(Advanced/Mastery)

Last Active:

December 17th, 2022 (48 days ago)

Member Since:

March 30th, 2021

I worked as a customer service representative/ technical support for 6 years. I have been tasked to do the following: Handling calls via softphone, emails, and live chats (Zendeks, OneCRM, SalesForce, Avaya). I handled different international accounts or companies like Uber, Wageworks, Trip Advisor, Hostgator, and Pearson.

The most recent job I work at is VA - Auditing specialist for an insurance agency in United States. I do servicing, admin, audit policy and making sure that each policy issued is within the require state minimum.

On 2021, I took a Virtual Assistant Training and was certified for Social Media Management. I can do administrative tasks like Internet Research, Facebook Ads, Facebook Custom Audience, Craigslist Posting.

I can do basic tasks like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive, and Google Calendar, Set Appointments with internal/external clients through E-mails. 
Additional skill is editing photos with the use of Adobe Photoshop, Adobe Lightroom.

Lastly, I took 3 years studied Information Technology. I am a very tech savvy person.

Importantly, I am a Team player, hardworking, fast Learner, exciting to work with, passionate, and eager to learn new things. I can communicate well in the English Language to assure Good Service.

I can be very useful in your team since my main objective to my clients is to give Outstanding Results, Long Term relationships, Professionalism, and Leave them 100% Satisfied with my work.

TOP SKILLS

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Speaking

• Translation

• Tutoring Teaching

• Writing

• Facebook Ads

• Instagram Ads

Office & Admin (Virtual Assistant)

EXPERIENCE

I have undergone Virtual Assistant online course training

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

English

EXPERIENCE

I've been working on a call center industry for an international account for 6 years

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

Advertising

EXPERIENCE

I have undergone training in Social Media Management and Facebook Ads

SKILL RATING

• Facebook Ads

• Instagram Ads

Webmaster

EXPERIENCE

I have experienced in troubleshooting websites admin or websites created by WordPress and Shopify.

SKILL RATING

• Ecommerce / Shopping Carts

• Wordpress

Graphics & Multimedia

EXPERIENCE

I used to learn Photoshop and video editing for personal use.

SKILL RATING

• Logo Design

• Photoshop

• Video Editing

• Web page Design

Customer Service & Admin Support

EXPERIENCE

I have 6 years of experience working in a call center industry.

SKILL RATING

• Customer Support

• Phone Support

• Tech Support