#Digital Marketing and SEO Specialist#
As a Digital Marketing and SEO Specialist, I am specialized in:
*Lead Generation
*Social Media Management
*Frontend and Backend of Wordpress and Shopify.
*Organic Marketing
- Manage, Install and update the necessary plugins/Apps from WordPress or Shopify.
- Design and technical analysis for the website and landing pages to make it optimized, user-friendly, easy to navigate, and other analysis to avoid high bounce rate or immediate exit of
- Optimize social media pages for engagement improvements.
- Make a short content post to our social media platform pages to catch the awareness of potential prospects and make them a warm audience.
- Spying competitor contents.
*Inorganic Marketing - Advertisement
- Manage and run some campaigns from different platforms like
*Marketing Tools and Strategy
- Using Google Analytics and GA4 to monitor the organic and inorganic traffic.
- Using Microsoft Clarity to monitor the audience behavior inside the website.
- Using Google Tag Manager API for advanced configuration of tracking events. - Developer Mode - Setup events - It's tracking specific information such as product id, product name, quantity, price, transaction id and etc.
- Weekly or Monthly ad performance reporting using Google Data Studio.
- Using Semrush, Moz, or other tools to analyze the competitors' strategy.
- Funnels and flywheel model analysis strategy.
- Ads spying from competitors.
- Keywords research (Google Ad).
- Audience remarketing / retargeting.
- Boost Average Order Value (AOV) and Calculate Lifetime Value (LTV) of a customer.
- Customer satisfaction and loyalty strategy.
- Lead research and prospecting.
- Trend awareness.
- Other marketing strategy for brand awareness.
*SEO
- Website SEO Audits.
- On-Page and Off-Page SEO Analysis.
- SEO Strategy.
- Website Keywords Research.
- Local SEO / Google My Business.
- SSL and Cloudflare Set-Up.
- Improving URL Structures.
- SEO Penalty Checking.
- Page Speed Optimization.
* SEO Tools
- Screaming Frog
- Semrush, Moz or Ahrefs
- Google Search Console
- Google Keyword Planner, Google Trends and other keyword tools
- Rankmath SEO or Yeost SEO
- WP Rocket
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#Service Desk/Help Desk/Desktop Support/Customer and Technical Support#
Here is the list of business types that I handled phone calls
- School Enrollment Inquiries
- E-commerce dropshipping inquiries
- Techncal call support
My area of strength is Software Support. Also knowledgeable in:
- Windows Active Directory (GPO)
- Microsoft Exchange Server
- VPN
- WLAN, LAN, VLAN Connectivity
- Voice LAN Networking (VoIP)
- Citrix
- Vmware Vsphere Management or VDI Management
- Windows Update Management
- Microsoft Office 365 Support
- Windows 7, 8, 10 Management
- MACOS Management
- Android and Iphone
- Printer set-up and connectivity
- Virus Removal
Applications and tools that I've used
# Cisco any Connect
# Avaya Phone
# Cisco Phone (Hardphone and Softphone)
# Gsuite
# Microsoft Standard and O365
# Google Docx
Communication and Sharescreen RemoteTools
# Microsoft
# Microsoft Teams
# Slack
# Cisco Jabber
Other Remote tools
# Kaseya
# Logmein
# Teamviewer
Ticketing Tools
# Cisco BMC
# CMS
# Sales Force
# Service Now
Digital Marketing Resume:
IT/CSR/TSR Resume:
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