Workforce Management Analyst/ Real-Time Analyst

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

BS Information Technology

Last Active

March 7th, 2024 (44 days ago)

Member Since

March 25th, 2021

Profile Description

Programming Skills
-HTML
-CSS
-Javascript
-PHP
-Front End Web Developer

Microsoft Tools Adept
-Microsoft Word
-Microsoft Excel
-Microsoft Power Point
-Microsoft Outlook
-Microsoft Sharepiont

Customer Service Skills
-workforce analyst skills
-effective communication skills
-effective sales consultant
-financial advisor
-technical support (mobile, pc, internet services)
-critical thinking under pressure
-can provide excellent customer experience
-negotiation skill

Positions Held
-Subject Matter Expert (Bell Retention)
-Tier 3 Technical Support Comcast
-Collection Analyst (JP Morgan Chase)
-Order Support for Delivery Management (Apple Inc.)
-Real Time Analyst for Meta Platforms (Facebook Inc.)