0 829ded0bf804e98 0d 99c4108

Virtual assistant/customer service

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EXPECTED SALARY
Php 35,000.00/month
( $663 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.83 USD/hr )
EXPERIENCE OVERVIEW
6 years in BPO industry
BASIC INFORMATION
Age:
30
Gender:
Female
Location:
davao city, davao del sur
Tests Taken:
IQ
Score:  105
Last Active:
December 16th, 2022 (49 days ago)
Member Since:
March 22nd, 2021
SKILL SUMMARY

Are you searching for freelance customer service and admin assistant for your business and other needs? Well, you've found what you're looking for!
I worked in a BPO company for more than 5 years with three different big accounts as a marketing and customer service specialist. I was not only taking inbound and outbound calls but I was also an E-mail support, providing excellent customer service satisfaction. Most of the time I compiled, prioritized, and processed customer orders into our database. I can also research further information for incomplete documents. I am also good at Microsoft Word and excel.
Here are the things that I can do for you:
- Web or Internet Research
- Data Encoding (Microsoft, Google)
- General Admin Tasks
- File Organizing
- Customer Support
- Appointment Setting
And here are the tools that I can use:
- Microsoft (Word, Excel, Powerpoint)
- Google Drive (Docs, Sheets, Slides)
- Communications (Skype, Slack, Zoom)
- Canva
- ZoomInfo
- Sales Navigator (LinkedIn)
- Calendly
I have a professional personality suitable for direct customer relations.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 6 years experience in BPO as a customer service rep with specialization in billing and sales.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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