Katrina

A+ Virtual Assistant | Email & Chat Support Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

April 17th, 2024 (6 days ago)

Member Since

March 20th, 2021

Profile Description

I am the bubbly & confident assistant your business needs. *????????????????*
I can help you lessen your tasks by Administrative/Virtual Assistance.
????SERVICES I PROVIDE:
AS A CUSTOMER SERVICE REPRESENTATIVE:
????Respond to customer inquiries and provide accurate and timely information via email and chat
????Address customer concerns, troubleshoot problems, and provide effective solution
????Coordinate with the relevant department to arrange reshipments or investigate delays in order fulfillment
????Maintain a comprehensive knowledge of our products, policies, and procedures to provide accurate information to customers
????Ensure customer satisfaction by going above and beyond to meet their needs and expectations
????Keep detailed records of customer interactions, inquiries, and resolutions in our support ticketing system
????Collaborate with the team to continuously improve customer support processes and strategies
OTHER SERVICES:
????Administrative Tasks
????Data Entry
????Social Media Outreach
???????????????????? ???????? ???????? ???????????????????????? ???????????????? ???????????? ???????????????? ???????????????? ???????????????????????????????? ???? ???????????????????????????? ???????????????? ????????:
????Reliable
????Honest
????Detail-oriented
????Resourceful
????Ability To Multitask
????Well-organized
????Fast learner
????Self-starter
????????????? ???????? ?????????????????????
When you partner with me, You get the most efficient, effective & affordable service that business owners are looking for right now.
??????????????????????????? ???????????????????? ???????? ?????????????????????????????????????
I am deeply passionate about learning new things and growing my skill sets, which is why I constantly seek out new development opportunities.

Top Skills

Customer Support

Customer Support » Sales Support

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Marilao, Bulacan
Tests Taken
IQ
Score:  105
DISC
Dominance: 32%
Influence: 9%
Steadiness: 25%
Compliance: 35%
English
C2(Advanced/Mastery)
Uploaded ID
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