Current Employment Status:
Hired Full Time on Jul 6, 2022
Hired Full Time on Oct 4, 2023

Maxwell

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

November 4th, 2023 (145 days ago)

Member Since

March 15th, 2021

Profile Description

With my 3 years of customer service experience, I can say with great confidence that I am a great communicator who can easily build rapport and strong relationship with the customers. I am also an outstanding educator who can deliver not just the description, but also the use and purpose of products and services and its contribution to our daily living. Being a teacher and a national trainer for 5 years enhanced my excellent English communication, comprehension, composition and organizational skills that are on par with the demands of the 21st century environment.
Modesty aside, the fact that I grew up from a family with rich values system enabled me to connect with people through empathizing their life experiences, respecting their diversity and multiculturalism, and listening ot them with an open mind. Having all of these qualities helped me enriched my ability to focus and concentrate to the task at hand and resolve issues that will lead to exceptional customer satisfaction.
Though I may experience difficulties and challenges, I am a trainable individual who is open to constructive criticisms and feedbacks that I know, will surely help me improve and practice remarkable service to the customers.
Lastly, I am a flexible and hardworking person who is able to adapt to the current demands of the modern world by performing my knowledge and skills in computer applications and software, internet navigation and social media.
All of these acquired skilled made me the top 1 customer service agent for 15 consecutive months in my previous Upgrade to see actual info addition, I lead the Concentrix company by making it number 1 worldwide in email and chat support.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Data Entry

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Marketing » Content Creation » Creative Writing

Human Resources

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Email Management

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
CEBU CITY, CEBU
Tests Taken
IQ
Score:  125
DISC
Dominance: 28%
Influence: 18%
Steadiness: 33%
Compliance: 21%
English
C2(Advanced/Mastery)
Uploaded ID
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