Geneva

Premium Customer Experience Specialist

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 13th, 2023 (255 days ago)

Member Since

March 9th, 2021

Profile Description

I can help your business stand out by consistently delivering world-class service that exceeds expectations. With almost two years of experience as a customer experience specialist in the E-commerce industry, I gained valuable experience in managing customer inquiries and providing timely and effective solutions to various product-related issues. Prior to this, I spent three years in the hospitality industry where I've honed my customer service skills through personal interactions, calls, live chats, and emails. I have learned how to manage guest expectations as well and resolve issues.Overall, my experience in both industries has given me a strong foundation in customer service, problem-solving, and effective communication. I am confident that these skills will enable me to excel in any customer-facing role and contribute to the success of any organization.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Customer Support » Social Media Moderation

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
28
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 3%
Influence: 28%
Steadiness: 43%
Compliance: 26%
English
C2(Advanced/Mastery)
Uploaded ID
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