Hi, I'm
Work Experience
15 years working experience as a Customer Service Representative in the BPO Industry resolving complex customer inquiries. I am passionate about building strong relationships, driving brand loyalty, and increase customer engagement.
Specific areas of my expertise are training, coaching, mentorship, and subject matter expert.
Amazon Seller VA Experience
I help Amazon business owners assemble the foundation of their Amazon business from scratch. Starting from product research, I can help find your Amazon-winning product that has high demand and low competition. I also use my own techniques to analyze and formulate how we can surpass the other competitors.
Amazon VA Skillset:
Product Research, Keyword Research, Supplier Sourcing, Listing Creation, and Customer Service.
Customer Service Skillset:
Communication - I love listening to other people's ideas to learn more about how we can help customers and provide them with the right solution.
Team player - having a team makes everything easier and you can build awesome relationships by helping each other.
Leader - I lead by example, I make sure to be a good follower to be an effective leader.
Punctual - I make sure I am punctual when I deliver my projects or when I do my day-to-day tasks.
Critical thinker - I think out of the box to help customers with complex issues so we can leave a lasting impression.
Strong work ethic - I take the initiative to do my job right the first time.
Integrity - I can work on my own without the need for someone to look after me. I always make sure that I give my best to every task.
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