I’m an experienced customer service representative and technical support advisor on a BPO set up for over 5 years with a verifiable track record of resolving complex issues quickly and winning customer loyalty.
I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am extremely proud of my personable yet professional manner and possess good communication skills especially through chat/email/messages.
I am also excellent in performing troubleshooting for mobile devices and computers especially in iOS and macOS devices. I am hardworking, realiable, fast learner, I can work with little to no supervision, and has a great attention to detail.
The accounts that I’ve worked with are Tile, Microsoft, Apple, E-Commerce, Airbnb, and Home Cleaning Company.
I look forward to working with you and helping you streamline your tasks to improve your business productivity.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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