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Stellar Virtual Assistant

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 100,000.00/month
( $1,838 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
20 hrs/wk
( $21.25 USD/hr )
EXPERIENCE OVERVIEW
1 YEAR GOHIGHLEVEL EXPERIENCE 2 Years in Outbound Retention || 2 Years in Inbound Customer Service and Sales || 2 Years in Email Management and Admin Tasks
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
Angono, Rizal
Tests Taken:
IQ
Score:  105

DISC
Dominance:57
Influence:23
Steadiness:8
Compliance:11

English
 C1(Advanced)
Last Active:
July 4th, 2022 (36 days ago)
Member Since:
March 6th, 2021
SKILL SUMMARY

Hi My name is Upgrade to see actual info! I'm a Property Management and Real Estate VA with 1 year experience. I've been in the call centre industry for almost 5 years and handled different line of business such as Customer service, admin and email support, Technical support and Back office.

EXPERIENCES:

GoHighLevel Platform
AppFolio
Zapier

2 Years in Outbound Retention- Bell Canada/ Telecommunications
2 Years in Inbound Customer Service and Sales- AT&T, Dish Network
2 Years in Email Management and Admin Tasks- Hilton Hotels Reservations

I am currently learning Real Estate Investment and Wholesaling.I've handled admin tasks and back end jobs focusing on data entry, data organization and research. I managed client information and encoded them to the CRM. Multi-tasking is one of my talents without having to compromise the quality of my work. I'm efficient in using GSuite and MS Office applications.

I'm detailed, organized and work well under pressure. I'm a person with integrity. I see to it that I get the job done and on time. I can help you leverage your time, as I can take care of your admin tasks so you can focus more on your business.

I can perform the following tasks for you. 
-Build a list of prospect sales.
-Skip Tracing
-Property Research Analytics- I am familiar with real estate tools like Podio, Batch Leads, REI Reply, Leads Sherpa and Propstream.
-CRM updates
-Start Marketing campaigns like emails or SMS campaigns.

Admin Tasks Like:
-Filling out RPAs
-Transaction Coordinator- Creating Transaction Timeline
-Property Write-ups for MLS
-Social Media Management
-Basic Graphic Design using Canva and Photoshop
-Expert in using MS Office apps like MS Excel, MS Word, MS PowerPoint.
-Expert in OneDrive, DropBox, GSuite, Google Docs, Spreadsheet.
-Familiar with Social Media Platforms Facebook, Instagram, Twitter, LinkedIn or YouTube.

Experiences:

Stellar Customer service through inbound/outbound calls, chat and email support, basic technical support (computer, laptop, tablet, smartphone)
Outbound Loyalty/Retention specialist

I also handled inbound calls.
I dealt with customers who want to cancel their service.
Save-rate is important. Offer to Upsell other products.

Leadership
Handled my own team of 14 people.
Coaching about performance and communications skills.
Building rapport and sales tactic.
Training and development of nesting agents to be endorsed in the production.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Personal Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Creative Writing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Social Media Marketing
  • Amazon Product Ads
  • Ecommerce / Shopping Carts
  • Logo Design
  • Photoshop

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 8 years experience in Customer Service for international accounts in the US and Canada.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • AngularJS
  • ASP.NET
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • Logo Design
  • Photoshop

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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