Hi My name is
EXPERIENCES:
GoHighLevel Platform
AppFolio
Zapier
2 Years in Outbound Retention- Bell Canada/ Telecommunications
2 Years in Inbound Customer Service and Sales- AT&T, Dish Network
2 Years in
I am currently learning Real Estate Investment and Wholesaling.I've handled admin tasks and back end jobs focusing on data entry, data organization and research. I managed client information and encoded them to the CRM. Multi-tasking is one of my talents without having to compromise the quality of my work. I'm efficient in using GSuite and MS Office applications.
I'm detailed, organized and work well under pressure. I'm a person with integrity. I see to it that I get the job done and on time. I can help you leverage your time, as I can take care of your admin tasks so you can focus more on your business.
I can perform the following tasks for you.
-Build a list of prospect sales.
-Skip Tracing
-Property Research Analytics- I am familiar with real estate tools like Podio, Batch Leads, REI Reply, Leads Sherpa and Propstream.
-CRM updates
-Start Marketing campaigns like
Admin Tasks Like:
-Filling out RPAs
-Transaction Coordinator- Creating Transaction Timeline
-Property Write-ups for MLS
-Social Media Management
-Basic Graphic Design using Canva and Photoshop
-Expert in using MS Office apps like MS Excel, MS Word, MS PowerPoint.
-Expert in OneDrive, DropBox, GSuite, Google Docs, Spreadsheet.
-Familiar with Social Media Platforms
Experiences:
Stellar Customer service through inbound/outbound calls, chat and
Outbound Loyalty/Retention specialist
I also handled inbound calls.
I dealt with customers who want to cancel their service.
Save-rate is important. Offer to Upsell other products.
Leadership
Handled my own team of 14 people.
Coaching about performance and communications skills.
Building rapport and sales tactic.
Training and development of nesting agents to be endorsed in the production.
I have 8 years experience in Customer Service for international accounts in the US and Canada.
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