c8ed029e0889 f0d98d0c01494b

General Virtual Assistant, Amazon VA, Social Media Moderator

contact
background check
mark as hired
EXPECTED SALARY
Php 50,000.00/month
( $902 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.22 USD/hr )
EXPERIENCE OVERVIEW
STR Associate, Amazon Management, Shopify Management, Social Media Management, Email Management, Data mining, Admin Task, Video editing, Office, Data Entry, Photo Editing
BASIC INFORMATION
Age:
37
Gender:
Female
Tests Taken:

DISC
Dominance:24
Influence:21
Steadiness:42
Compliance:12

English
 C1(Advanced)
Last Active:
November 24th, 2022 (6 days ago)
Member Since:
July 1st, 2014
SKILL SUMMARY

As I have handled different Online Selling Account form, previous clients, I manage the following details/Platform linked or used:
- Amazon (FBA and Merch)
- eBay
- Groupon
- Walmart
- Upgrade to see actual info
- Shopify

As a Socia Media Moderator Assistant, I am responsible for the following duties:
1. Assigned to schedule a post (that is provided by the company) in their different social media accounts such as Instagram, Facebook, Twitter, and Pinterest.
2. I am also in charge of moderating negative comments and page reviews. 
3. Approve people who would like to join the Group on Facebook.
I have used different tools when it comes to scheduling social media posts such as Hootsuite, Buffer, Buzzsumo, IFTTT.

As a Non-Voice Customer Service, I have been dealing with a bunch of customer product inquiries, returns, tracking of orders, coordinating with warehouse, complaints. As part of being a Non-Voice Customer Service Agent, I have supported the Zoho chat platform.

Skills wise, I have handled different online marketing software or tools like MailChimp, Hootsuite, buffer, schedugram. I have handled different CRM's like Netsuite, Zoho, Oracle, etc.

Kindly refer below with the following tools/software I have handled before and with an intermediate to expert experience.
- Knowledgeable in navigating and using Zoho, Quickbooks, Pipedrive, Trello, Netsuite, Slack, ASANA, Teamwork, Zendesk.
- Knowledgeable in handling bookings (via Airbnb, Upgrade to see actual info, Upgrade to see actual info, different online/booking application).
- Knowledgeable in navigating and using Basecamp.
- Knowledgeable in navigating and using Saasu, Quickbooks for creating Purchase Order, Invoices and Quotation.
- Knowledgeable in navigating and using Hootsuite for managing multiple social
media accounts.
- Knowledgeable in navigating and using Pinterest.
- Knowledgeable in navigating schedulegram.
- Knowledgeable in navigating Evernote.
- Knowledgeable in navigating GetResponse.
- Knowledgeable in navigating Active Campaign.
- Knowledgeable in navigating and using Linkedin for lead generation.
- Knowledgeable in navigating and using online tools in doing lead generation.
- Knowledgeable in navigating and using Amazon online seller interface.
- Knowledgeable in navigating and using different social media accounts.
- Knowledgeable in navigating and using Shopify.
- Knowledgeable in navigating and using Survey Monkey.
- Knowledgeable in navigating and using Ms outlook.
- Knowledgeable in navigating and using MailChimp.
- Knowledgeable in navigating and performing craigslist.
- Knowledgeable in navigating and using Google Adwords, drive and share documents or files.
- Familiar with using Wordpress for updating the website.
- Knowledgeable in using Weebly and Wordpress in creating a webpage.
- Knowledgeable in navigating and using Teamviewer and to do remote access to another device or system.
- Knowledgeable in doing video tutorial with Jing.
- Knowledgeable in editing video, audio.
- Knowledgeable in transcribing audio, video or podcast.
- Knowledgeable in navigating the android system and iOS.
- Knowledgeable in using Skype and setting up the different softphone software.
- Has good hands-on knowledge on a digital imaging device.
- Has good communication skill.
- Fast learner and critical thinker.
- High-speed typing ability.
- Knowledge in computer software and troubleshooting.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Research
  • Transcription
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Blogging
  • Copywriting
  • Email Marketing
  • Facebook Marketing
  • Sales Representative
  • Amazon Product Ads

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

In the BPO industry the mother role is English Only Policy. I also have an interaction with our clients not just our customer. And as a mother, I practice my children in having an English conversation even at home.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting

Sales and Marketing
EXPERIENCE

In operating over a year our own business and doing all the services I can say I had a best experience marketing skills.

SKILL RATING
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords

Web Development
SKILL RATING
  • Wordpress Development

Webmaster
SKILL RATING
  • Css

Graphics & Multimedia
EXPERIENCE

I took a Computer Science course for 1 year and was able to do a web designing project using Dreamweaver and also accepts some video editing or photo video editing in our family business.

SKILL RATING
  • Logo Design
  • Recording Audio
  • Video Editing
  • Web page Design

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Inventory Management
  • Payroll
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

I had almost 11 years of experience in both corporate and outside corporate industry.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »