Charlene

Team Lead - Technical Account Management

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Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.00/month)

Bachelor of Science in Nursing

Last Active

January 5th, 2023 (448 days ago)

Member Since

February 28th, 2021

Profile Description

A Graduate Nurse from Southwestern University (PH). My first ever job was a Customer Retention Agent working for an international financial account, Experian — one of the three major credit bureaus in the United States. Got promoted as a Quality Assurance Specialist & became part of a pioneering leadership team for an online retail account, Amazon — the world's largest online retailer. I interacted with clients and successfully fulfilled business expectations including administrative tasks, management support, and training assistance. I assumed a leadership role by handling numerous nesting teams as their dedicated QA Specialist. I was an Escalation Specialist for eBay North America. Also worked as a Technical Account Manager and got promoted as a Team Lead, my current role in a premier digital marketing agency and seller consultant based in the US. With over 9 years of experience in handling multi-national clients, I believe my unique professional prowess will help me glide through my next career path.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Other Skills

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 11
Influence: 21
Steadiness: 46
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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