Client Success Manager | Creative Content and Copywriter 

Overview

Looking for part-time work (3 hours/day)

at $4.00/hour ($264.00/month)

College Undergraduate

Last Active

April 18th, 2024 (2 days ago)

Member Since

February 23rd, 2021

Profile Description

Hi, I'm Upgrade to see actual info. 

In a nutshell, I am an all-around client success manager that specializes in helping businesses thrive online through customer service. 

Having studied at the University of the Philippines, Diliman as an English literature major, I have always excelled and enjoyed writing. As a direct result, I have contributed to a number of businesses by creating email templates, training scripts, policy and procedure guides, product descriptions, and more. 

I am also very knowledgeable in some of the most widely regarded e-commerce platforms, CRMs, and productivity tools today, such as Shopify, Freshdesk, Gorgias, Upgrade to see actual info, and Notion. 

I am an extroverted, and positive individual with an excellent grasp of the English language, and I am proficient in reading, writing, and communicating in said language. That being said, my research and communication skills, patience, and attention to detail have helped me learn different platforms with ease, and become a successful trainer and administrative member of the organizations I choose to join. 

In addition to this, I am able to present and communicate my work and ideas with the help of technological tools, such as MS Word, Powerpoint Excel, and Outlook. 

Design-wise, I have a working knowledge of Canva, Adobe Photoshop and Lightroom.

Finally, I am proactive, able to think critically, manage my time well, and possess the ability to work well in teams or alone.