Age:

37

Gender:

Female

Location:

Antipolo, Rizal

Tests Taken:

None

Last Active:

2021-02-21

Member Since:

2021-02-21

Attends to customer's inquiries and concerns, knowledgeable with technical issues for mobile phones. Tracks orders and provides order updates to customers. I've worked as a customer service representative for 6 years and was converted to a technical support representative for 3 years- International telco account.
I've also worked for a local retail account as an e-mail support representative for a month since they just hire extra heads as needed- I am familiar with gorgia's and shopify since my tasks were attending to customer's inquiries and tracking the status of their orders.
I am willing to learn more to enhance and develop my skills.

TOP SKILLS

• Data Entry

• Research

• Speaking

• Writing

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Office & Admin (Virtual Assistant)

EXPERIENCE

I was previously hired for a month for extra customer service support- email, I am knowledgeable with Gorgias and Shopify- which was the tools that I've used in the past. This. is my first time to apply for a freelance job

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

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English

EXPERIENCE

I've been working in the bpo industry for 9 years (international telco account) and is still currently employed. I've also worked part time as a chat/email support representative for a month (local retail account)where the communications were also in English.

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing