1d8 8dcdf49

Customer Service Representative

55 ID PROOF
Timeproof:
EXPECTED SALARY
Php 10,000.00/month ( $210 USD )
10 hrs/wk ( $4.85 USD/hr )
EDUCATION
High school diploma
EXPERIENCE
9 years in customer service / technical support
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Antipolo, Rizal
Tests Taken:
None
Last Active:
2021-02-21
Member Since:
2021-02-21
SKILL SUMMARY

Attends to customer's inquiries and concerns, knowledgeable with technical issues for mobile phones. Tracks orders and provides order updates to customers. I've worked as a customer service representative for 6 years and was converted to a technical support representative for 3 years- International telco account.
I've also worked for a local retail account as an e-mail support representative for a month since they just hire extra heads as needed- I am familiar with gorgia's and shopify since my tasks were attending to customer's inquiries and tracking the status of their orders.
I am willing to learn more to enhance and develop my skills.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Research
  • Speaking
  • Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

I was previously hired for a month for extra customer service support- email, I am knowledgeable with Gorgias and Shopify- which was the tools that I've used in the past. This. is my first time to apply for a freelance job

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been working in the bpo industry for 9 years (international telco account) and is still currently employed. I've also worked part time as a chat/email support representative for a month (local retail account)where the communications were also in English.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

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