Mark

Experienced Lead Management/ Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 19th, 2023 (158 days ago)

Member Since

February 16th, 2021

Profile Description

10 years industry experience in Sales, Business Process Outsourcing and I gaming from customer conversion, sales, Upgrade to see actual infoeting, customer support, customer retention, management case escalations, customer management and manpower management. Firsthand experience in the formation of a new customer support/sales department from initial of 9 employees to over 60. Formation of a report system that allows the department to track its progress to achieve KPI. Creation of Upgrade to see actual infoeting/sales plan or strategies to achieve KPI. Manpower management to ensure that the needs to achieve KPI are satisfied while taking into consideration the work life balance of employees. Employee of the year for 2014. 9 years experience as an entrepreneur for a sole proprietor business. Experienced in Real Estate Lead Management and Lead Generation.

Top Skills

Marketing » Telemarketing

Office and Administration » Microsoft Excel

Accounting » Financial Accounting » Financial Analysis

Other Skills

Customer Support » Sales Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Email Marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
40
Gender
Male
Website
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Address
Buhi, Camarines Sur
Tests Taken
None
Uploaded ID
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