Travel Counselor – Corporate Travel Account (September 2017 - Present
Work Performed
- Assists on business travels such as flights, car, hotel, rail and limousines.
- Provides information regarding visas and country specifics documents.
- Provides options for bookings depending on the travelers needs.
Customer Support Representative (June 2014 - September 2017)
- Provides assistance and resolution regarding agents escalations.
- Conducts investigation on issues concerning retail loss, payouts or agent debit memo.
- Provides support to Account Partner, Market Managers and Account Managers.
- Assist direct customers concerns for booking or existing flight, hotel and car reservations.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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