I've experienced working in BPO for 3 years. I can do inbound and outbound calls.. I've been with collection, healthcare and telco account from different companies..
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.