90e 42dc8 0d990b01889f0 4d

Rockstar IT Professional & Virtual Assistant

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EXPECTED SALARY
Php 35,000.00/month
( $630 USD )
EDUCATIONAL ATTAINMENT
Bachelor's Degree
AVAILABILITY
40 hrs/wk
( $3.64 USD/hr )
EXPERIENCE OVERVIEW
2 years experience as a YouTube content creator, 2 years experience with graphic design and video editing using Photoshop and Adobe After Effects. 2.5 years experience as an IT Support Engineer in a Canadian company based in Manila, Philippines.
BASIC INFORMATION
Age:
Not Specified
Gender:
Male
Location:
Binmaley, Pangasinan
Tests Taken:
IQ
Score:  118

DISC
Dominance:22%
Influence:7%
Steadiness:38%
Compliance:33%

English
 C2(Advanced/Mastery)
Last Active:
November 21st, 2022 (6 days ago)
Member Since:
February 5th, 2021
SKILL SUMMARY

I’m an IT Support Engineer. I have been tasked to do the following tasks: Install and configure computer hardware, software, systems, networks, printers, and scanners. Monitor and maintain computer, CCTV systems, and networks. Respond in a timely manner to service issues and requests. Provide technical support across the company (this may be on-site or over the phone). Application Support (MS Office, OpenOffice, Client applications). Network support (Ubiquiti, SonicWall). Handle and troubleshoot email support tickets using Freshdesk. Document resolutions or workarounds to Upgrade to see actual infocalate issues for further Upgrade to see actual infot up accounts for new users. Repair and replace equipment as necessary within the time given. Test new technology. Do initiatives that can help improve the support process.

I'm also a Virtual Assistant, I can do Administrative tasks like Internet Research, Social Media Management, and have Excellent English Language Comprehension. I can do basic tasks as well such as Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, and Google Drive.

Additional skill is editing photos with the use of Adobe Photoshop and editing videos using Adobe After Effects as I was creating content for my own YouTube channel back then.

Lastly, I am an Information Technology graduate with 2 and a half years of actual experience in the field of Information Technology. Experiences like: Troubleshooting PCs/Laptops, Installing, Configuring, and Troubleshooting Windows, Inventory Reports, Asset Management Reports, Configuring and Troubleshooting CCTV cameras. I have experienced working from home and communication was done thru email and Microsoft Teams.

I’m a team player, hardworking, fast learner, exciting to work with, passionate, personable, and very eager to learn new things. I can communicate well in the English language to assure good service.

I can be very useful in your team since my main objective to my clients is to give outstanding results, long-term relationships, professionalism, and leave them 100% satisfied with my work.

WORKER SKILLS
TOP SKILLS
  • Research
  • Speaking
  • Writing
  • Photoshop
  • Video Editing
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Transcription

English
EXPERIENCE

I have 3 years experience with English. I've worked in a US Company based in Manila where I communicate with my colleagues from our US and Canada Offices using the language thru Teams and Zoom meetings.

SKILL RATING
  • Speaking
  • Writing

Graphics & Multimedia
EXPERIENCE

I have a year of experience with Graphics and Multimedia. I've had 2 YouTube accounts that I managed and uploaded some creative contents back then where I used my photo and video editing skills.

SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Recording Audio
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

I have 2 years of experience with Customer Service and Admin Support. I previously worked as an IT Support Engineer in a US Company based in Manila.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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