Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

April 18th, 2024 (6 days ago)

Member Since

January 29th, 2021

Profile Description

TRANSACTION PROCESSING, SALES, DATA ENTRY, EMAIL/, CHAT SUPPORT,  BASIC TECH SUPPORT, AND CUSTOMER SERVICE REPRESENTATIVECreate/Cancel/Modify booking reservations.Review product warranty to determine whether a particular device is covered by a hardware warranty & technical support. Resolves customer complaints provides helpful information & ensures product/service satisfaction. Preparing and sorting documents for data entry. Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
SUBJECT MATTER EXPERTAddress customers' concerns accurately and timely. Ensuring accuracy of the content. Coaching and training agents on improving Customer Interaction and offering advisors guidance. Refer unresolved customer grievances to designated departments for further investigation. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.