With 14 years of diverse experience in Customer Care/Service, Technical Support, and Quality Assurance, I am a seasoned leader committed to achieving goals and delivering outstanding results. My unwavering dedication to providing exceptional service and maximizing customer satisfaction is evident in every interaction. Thriving in compliance-driven environments, I combine a determined demeanor with a strong work ethic to consistently exceed expectations. I constantly seek personal growth and strive for excellence in every task I undertake.
Experience: 10+ years
Inbound CSR since 2008 for Hewlett-Packard, Telstra, and T-Mobile US
Experience: 10+ years
Inbound CSR since 2008 for Hewlett-Packard, Telstra, and T-Mobile US
Experience: 5 - 10 years
Experience: 5 - 10 years
Operations supervisor since 2017. Worked for T-Mobile and TikTok.
Experience: Less than 6 months
Experience: 10+ years
Inbound CSR since 2008 for Hewlett-Packard, Telstra, and T-Mobile US
Experience: 5 - 10 years
Proficient in Gmail and Outlook
Experience: Less than 6 months
Attended some online courses
Experience: 1 - 2 years
Content Moderation for TikTok
Experience: Less than 6 months
Attended some online courses
Experience: Less than 6 months
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Attended some online courses
Experience: Less than 6 months
Attended some online courses
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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