Skilled Customer Support Professional with Strong eCommerce

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

November 30th, 2023 (6 days ago)

Member Since

January 18th, 2021

Profile Description

With over 5 years of experience in the customer support industry, I am skilled at delivering a 5-star customer experience. My previous work experiences have given me a strong foundation in eCommerce platform management, including NopCommerce, BigCommerce, Shopify, Amazon, eBay, Faire, and Walmart. I am also proficient in providing support through various channels, including chat, text, and email, using tools like Grasshopper, Vonage, Freshdesk, Gmail, Tidio, and social media.
In addition to my strong customer support skills, I have experience in placing dropship orders, managing website inventories and listings, processing returns and refunds, and handling customer inquiries. I am also skilled at finding potential partners and making deals, as well as creating product-related blogs and cleaning backlinks to avoid website crawlers.
I am a fast learner with a strong ability to retain information, and I am confident in my ability to deliver excellent results through my dedication and hard work. Let's work together and I will show you the full extent of my skills and capabilities.