I am an experienced Customer Service Representative, currently working as a QA Specialist after years of experience in the BPO industry. Most of my experience were taking inbound calls providing excellent customer satisfaction, outbound calls for market research, and the most recent one, is being a QA Specialist wherein I have to make sure that the agents are following the company policy during their call handling. I also have the experience of being a Customer Service
To talk more about what I can do for you and for your company, I would love to receive an invite for an interview.
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