Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

February 6th, 2024 (79 days ago)

Member Since

January 14th, 2021

Profile Description

SPECIFIC SKILL SETS: Revenue Cycle Management-Account Receivable Specialist, Customer Support, Benefit and Claims Associate (Healthcare Account)
Jude is a self-motivated professional with expertise in Customer Service and had ten years of experience in the BPO Industry. She worked with major companies like DELL International, Xerox (acquired by Conduent), and Hinduja Global Solutions.
She is skillful in managing inbound and outbound calls to and from patients, providers, and healthcare insurance companies regarding inquiries, appointments, and date verification (maintains excellent phone etiquette). She also provided administrative support, which includes (data entry, appointment scheduling, email management, etc) and had established a professional relationship with medical/dental providers and patients.
She has moderate proficiency with Windows PC applications and can learn new and complex computer system applications.
KNOWLEDGEABLE ON THE FOLLOWING TOOLS: Google Drive, Slack, Asana, Dialpad, Splashtop, Zoom, Sling, Dental Practice Management: Dentrix, OpenDental, and Eaglesoft