Benedict

Virtual Assistant | Ecommerce: Automotive Industry Expert

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Overview

Looking for part-time work (6 hours/day)

at $1.20/hour ($158.40/month)

Bachelors degree

Last Active

March 30th, 2024 (26 days ago)

Member Since

January 14th, 2021

Profile Description

I have a decade's worth of successful hands-on experience in the automotive industry, plus more than a year of experience in the aerospace industry. I am a proficient, self-motivated individual with excellent skills, and I have great knowledge of all automotive industry aspects. Adding my pieces of training gained for Virtual Assistance gives me a one-two punch combination for both the automotive and virtual assistant settings.
I have great passion and am a quick learner in being a virtual assistant with the automotive industry as my specialized target trade. I always remain alert to learn all the updated and newest materials. I give my best to improve both my skills and my work.
I have arranged a fully functional working space furnished with all kinds of virtual purpose elements such as an up to date laptop, strong internet connection, scanner to ensure my availability to clients, which is very important for a Virtual Assistant
Furthermore, I am highly proficient in the following areas:

Virtual Assistant:
-Administration
-Executive Assistance
-Data Entry
-Customer & Technical Support
-Market & Internet Research
-Lead Generation
-MS Office
-Job & Cost Estimates
-Warranty Process

E-Commerce:
-Product Inventory
-Product Listing
-Product Sourcing
I am also capable of Technical Content Writing regarding automotive topics.

I believe in hard work and honesty, as these are needed in becoming an efficient virtual assistant. I am always looking forward to making a professional relationship with my clients, as evident during my previous jobs, and want to continue to do so as a virtual assistant. This is to ensure that every project will become successful. So if hired, I can assure you will not regret your decision.

WORK HISTORY:
Virtual Assistant
Paradoxians Whizz Training Consultancy Services
September 2020 - Present
Does Market Research, Lead Generation, Email Management, Scheduling and Booking Management, Customer Service Support, and other administrative tasks

ASSEMBLY TECHNICIAN I | Moog Controls Corporation
March 2019 - June 2020
-Perform precision assembly on complex overhaul and repair electro-hydraulic servo valve.
-Maintain dimensional accuracy on assemblies utilizing torque wrenches, fixtures, tooling, gages, and other measuring devices.
-Order parts as necessary utilizing the RUR and WDS systems. Responsible for proper documentation of parts replaced and work performed on data sheets
-Works from assembly drawings, worksheets, parts lists, test specifications, and other instructions.
-Positively contribute to the teamwork environment in terms of productivity, initiative, cooperation, data collection, and attitude.

PARTS & SERVICE MANAGER | 
Nissan Baguio (Greensun Automotive Enterprises Inc.)
August 2017 - February 2019
-Determine service part requirements and establish optimal inventory levels for service parts.
-Analyze inventory needs and develop annual service parts forecast.
-Responsible for the scheduling and production of all Service assemblies including the material receipt for those assemblies.
-Monitor dealer parts inventory management and recommends corrective actions to dealer management as needed.
-Manage parts inventory according to scheduled repairs and to accommodate client orders.
-Strengthen the dealership reputation by providing expert technical explanations and resolving product disputes with customers,
-Observe customer interactions and utilize diagnostics to validate and recommend process management improvements to management
-Supervise and maintain accurate inventory control, merchandise pricing, inventory purchasing, and department financial reports.
-Establish inventory control parameters/service guidelines for off-site locations with inventory and service personnel

SHOP SUPERVISOR/ SERVICE SPECIALIST | 
Bosch Diesel Center (Ricmar Diesel Center)
October 2015 - December 2016
-Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
-Writes up customer's vehicle problems accurately and clearly on the repair order.
-Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has to drive with the customer.
-Refers to service history, inspects vehicle, including the opening of the hood, and recommends additional needed service.
-Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
-In charge of Computer Scanning/ Diagnostics
-Delegates tasks/ jobs to technicians

ASSISTANT SHOP MANAGER/ SERVICE ADVISER | 
Bosch Car Services (Lumie’re Autotech Corporation)
September 2011 - October 2015
-Schedules service appointments.
-Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
-Writes up customer's vehicle problems accurately and clearly on the repair order.
-Interviews/questions customer as needed to confirm the problem or refers to test technician, or if necessary, has to drive with the customer.
-Refers to service history, inspects vehicle, including the opening of the hood, and recommends additional needed service.
-Provides a complete and accurate written cost estimate for labor

ADMINISTRATIVE ASSISTANT/ PARTS CLERK |
 KANE CONSTRUCTION INC
June 2002 - November 2005
-Analyze and resolve all parts issues and monitor all requests for the same
-Monitor and correct invoices if required and prepare all papers for delivery and issue all parts and tools for technicians.
-Administer and maintain stock of all parts and tools and evaluate all work orders and maintain information on all ledger codes.
-Maintain inventory of all stock delivered items and prepare appropriate purchase orders as per requirement
-Review and perform a physical count of all inventory reports and prepare requisitions for all automotive and heavy equipment parts
-Manage all parcel shipments on an everyday basis

Top Skills

E-Commerce » Inventory Management » Quality Control

Professional Services » Management Services » Inventory Management

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Content Creation » Technical Writing

Customer Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
45
Gender
Male
Website
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Address
Baguio City, Benguet
Tests Taken
None
Uploaded ID
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