General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

March 8th, 2021 (1138 days ago)

Member Since

January 12th, 2021

Profile Description

Your SUCCESS is what I value.- Trained General Virtual Assistant.- Computer-Savvy.- Almost 1 Year Experience as a Technical Support Representative.- Over 10 Years Experience as an Administrative / HR Staff.- Teachable.- Works with minimal supervision.- Has general understanding on basic bookkeeping, billing and payment.
Skills:

1. Data Entry Specialist - Maintains database, processes customer and account source documents, resolves deficiencies, maintains data entry requirements by following data program techniques and procedures, verifies entered customer and account data by reviewing, correcting, deleting or re-entering data, combines data from both systems when account information is incomplete, purges files to eliminate duplication of data, tests customer and account system changes and upgrades by inputting new data, secures information by completing database backups, maintains operations by following policies and procedures and reporting needed changes, maintains customer confidence and protects operations by keeping information confidential. 

2. Customer Support/Technical Support Representative - Answer phones, troubleshoot, submit service requests, maintain database, log calls and respond to help requests.

3. Virtual Assistant - Administrative work, personal tasks, content creation, managing finances, social media management, research, customer service, email and calendar management.

4. SEO - Develop and execute successful SEO strategies, manage team of SEO specialists, conduct keyword research to guide content teams, review technical SEO issues and recommend fixes, optimize website content, landing pages, and paid search copy, direct off-page optimization projects, collect data and report on traffic, rankings, and other SEO aspects, work with social media and PPC teams to optimize campaigns, keep abreast of SEO and integrated marketing trends.

5. Social Media Manager/Social Media Specialist - Develop, implement, and manage social media strategy, define most important social media KPIs, manage and oversee social media content, measure the success of every social media campaigns, stay up to date with the latest social media practices and technologies, use social media marketing tools, attend educational conferences, work with copywriters and designers to ensure content is informative and appealing, collaborate with marketing, sales & product development teams, monitor SEO and user engagement and suggest content optimization, communicate with industry professionals and influencers via social media to create a strong network, hire and train others in the team, and provide constructive feedback.

6. Lead Generation Specialists - Reach out to prospects via telephone and email to qualify leads using a specified scoring system, generate marketing qualified leads that are processed as new opportunities & sent to the Sales team in the CRM system (Salesforce), maintain and update an accurate log of activity in the CRM system, convey summarized key findings from phone conversations to the rest of the marketing team to help refine marketing communications, and perform other duties as assigned.

7. Transcriptionist - Listens and types recorded or live audio files & converts into text format what they hear and offers services to medical, legal & general transcriptionist industry.


As I have to work for a small business, I was given more responsibilities and had to be creative and adaptable to doing a variety of work. This pushed me to be able to multi-task and set my work priority for the day. I am able to work in high pressure environment. I have knowledge in doing payroll, handling day to day work schedule, keeping records up to date, hiring new employees and have a basic knowledge of government requirements such as taxes and employee benefits. I also do client calls if need be. As I graduated with an Bachelor's Degree in Computer Science, I am more open to using technology to make my work process simple and easy. Over all I can say that my strength as a professional is that I am malleable/teachable and is willing to do the work given to me with enthusiasm and minimal intervention from my boss. I also trained to be a General Virtual Assistant allowing me to increase my skillset such as SEO and PPC.