Zendie

General VA, Lead Generation Specialist, Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

April 10th, 2023 (354 days ago)

Member Since

January 12th, 2021

Profile Description

Are you looking for a Lead Generation Manager or a General Virtual Assistant that can juggle multiple task, provides excellent service and help you grow your business? Your search is over, Mabuhay! I'm Upgrade to see actual info! I'm here to make your life easier and your business better. 

I have mixed experience in customer support, technical support, email, live chat, social media management, Facebook moderation, sales and upselling.

If you need a Team Player that can multi-task, I'm the perfect fit for the role.

My Customer Service Roles are as follows:

• Answer emails/chat within 24hrs
• Provide accurate information to customer based on their needs.
• Update customer’s Order Status/ Shipping Status
• Process returns/exchange or refund through Shopify.
• Fulfill Pending Orders on Shopify.
• Reach out to Suppliers to follow up on order statuses.
• Manage Social Media Accounts (Facebook & Instagram) through FB Business Suite.
• Track orders and provide updates to Fulfillment Team.
• Update Order Sheet (Airtable/Google Sheets)
Email Organization/ Clearing out Inbox
• Social Media Marketing – Facebook / Instagram / Twitter/Pinterest
• Drop shipping – Shopify/ Amazon/Ebay
Email Support – Facebook Manager/Gmail/Instagram/Whatsapp
Email Management and Correspondence - MS Outlook /Gmail /Yahoomail /Hotmail
• Data Entry Applications – Google Docs/ Google Sheets/ Microsoft Excel / PDF Forms
• File Management – Drop Box / Google Drive / Box
Additional Skills:
• Graphic Design Tool (Canva, Adobe Photoshop and Illustrator)
• Scheduling (Hootsuite, Later)
• Communication Tools (Slack, WhatsApp, Skype)

I am well equipped with the following:

Desktop - AMD Ryzen 3 1200 Quad Core Processor 3.10 GHZ, 16GB RAM, 480SSD 1TB HDD, Windows 10 Pro.
Laptop - i5 8th Gen, 12GB RAM, Windows 10
Internet Fiber connection up to 50MBPS. 
Back up internet modem up to 30MBPS.

If you're seeking a reliable, trustworthy, and professional Team Player send me a message, and Let's talk!

Top Skills

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Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Bulakan, Bulacan
Tests Taken
IQ
Score:  135
DISC
Dominance: 31%
Influence: 20%
Steadiness: 35%
Compliance: 15%
English
C2(Advanced/Mastery)
Uploaded ID
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