Are you looking for a Lead Generation Manager or a General Virtual Assistant that can juggle multiple task, provides excellent service and help you grow your business? Your search is over, Mabuhay! I'm
I have mixed experience in customer support, technical support,
If you need a Team Player that can multi-task, I'm the perfect fit for the role.
My Customer Service Roles are as follows:
• Answer
• Provide accurate information to customer based on their needs.
• Update customer’s Order Status/ Shipping Status
• Process returns/exchange or refund through Shopify.
• Fulfill Pending Orders on Shopify.
• Reach out to Suppliers to follow up on order statuses.
• Manage Social Media Accounts
• Track orders and provide updates to Fulfillment Team.
• Update Order Sheet (Airtable/Google Sheets)
•
• Social Media Marketing –
• Drop shipping – Shopify/ Amazon/Ebay
•
•
• Data Entry Applications – Google Docs/ Google Sheets/ Microsoft Excel / PDF Forms
• File Management – Drop Box / Google Drive / Box
Additional Skills:
• Graphic Design Tool (Canva, Adobe Photoshop and Illustrator)
• Scheduling (Hootsuite, Later)
• Communication Tools (Slack, WhatsApp,
I am well equipped with the following:
Desktop - AMD Ryzen 3 1200 Quad Core Processor 3.10 GHZ, 16GB RAM, 480SSD 1TB HDD, Windows 10 Pro.
Laptop - i5 8th Gen, 12GB RAM, Windows 10
Internet Fiber connection up to 50MBPS.
Back up internet modem up to 30MBPS.
If you're seeking a reliable, trustworthy, and professional Team Player send me a message, and Let's talk!
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