Experienced customer service rep seeking a support position with an expanding company. Possesses a bachelor's degree in hospitality management and has over 5 years of experience in customer service roles for e-commerce. Highly skilled communicator who meets deadlines, drives brand loyalty , and increases customer engagement to ensure satisfaction. Summary of my skills is more on a catalog specialist on Amazon for both Seller Central and Vendor Central, which includes the following: Brand/Manufacturer update, Content update/uploads (Title, Product Description, Bullet points, Search Term, Images, Videos, A+ Contents), Attribute correction (size, style, color, material & etc.), Catalog Re-organization (variation creation), Category correction, Listing creation.
I have almost 6 years experienced in English communication from my previous job that I had in offering best customer experienced for a customer centric company. I have handled both calls and email when assisting customers complain and assistance in reference to their account.
I have almost 6 years experienced in English communication from my previous job in the BPO industry that I had in offering best customer experienced for a customer centric company. I have handled both calls and email when assisting customers complain and assistance in reference to their account.
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