0d9f84d 81dc0

Experienced Amazon CS Representative and Seller Support

99 ID PROOF
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EXPECTED SALARY
Php 50,000.00/month
( $935 USD )
EDUCATIONAL ATTAINMENT
Bachelors of Science in Hospitality Management
AVAILABILITY
40 hrs/wk
( $5.40 USD/hr )
EXPERIENCE OVERVIEW
I have had 5 years experienced with Amazon from Customer Service to Seller Support. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
BASIC INFORMATION
Age:
28
Gender:
Female
Location:
Cebu, Cebu
Tests Taken:
IQ
Score:  125

DISC
Dominance:29%
Influence:6%
Steadiness:31%
Compliance:33%

English
 B1(Intermediate)
Last Active:
December 6th, 2022 (53 days ago)
Member Since:
January 10th, 2021
SKILL SUMMARY

Experienced customer service rep seeking a support position with an expanding company. Possesses a bachelor's degree in hospitality management and has over 5 years of experience in customer service roles for e-commerce. Highly skilled communicator who meets deadlines, drives brand loyalty , and increases customer engagement to ensure satisfaction. Summary of my skills is more on a catalog specialist on Amazon for both Seller Central and Vendor Central, which includes the following: Brand/Manufacturer update, Content update/uploads (Title, Product Description, Bullet points, Search Term, Images, Videos, A+ Contents), Attribute correction (size, style, color, material & etc.), Catalog Re-organization (variation creation), Category correction, Listing creation.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

English
EXPERIENCE

I have almost 6 years experienced in English communication from my previous job that I had in offering best customer experienced for a customer centric company. I have handled both calls and email when assisting customers complain and assistance in reference to their account.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have almost 6 years experienced in English communication from my previous job in the BPO industry that I had in offering best customer experienced for a customer centric company. I have handled both calls and email when assisting customers complain and assistance in reference to their account.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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