Experienced customer service rep seeking a support position with an expanding company. Possesses a bachelor's degree in hospitality management and has over 8 years of experience in customer service roles for e-commerce. Highly skilled communicator who meets deadlines drives brand loyalty and increases customer engagement to ensure satisfaction. Summary of my skills is more a catalog specialist on Amazon for both Seller Central and Vendor Central, which includes the following: Brand/Manufacturer updates, Content updates/uploads (Title, Product Description, Bullet points, Search Term, Images, Videos, A+ Contents), Attribute correction (size, style, color, material &, etc.), Catalog Re-organization (variation creation), Category correction, Listing creation.
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