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Appointment Setter/Customer Service Representative

80 ID PROOF
Verified
EXPECTED SALARY
Php 30,000.00/month
( $586 USD )
EDUCATIONAL ATTAINMENT
Computer System Network Technology
AVAILABILITY
40 hrs/wk
( $3.39 USD/hr )
EXPERIENCE OVERVIEW
I had more than 3 years as a customer service representative. More than5 years as a field technical support on different companies. 
BASIC INFORMATION
Age:
40
Gender:
Male
Location:
Makati
Tests Taken:
IQ
Score:  110

DISC
Dominance:8
Influence:28
Steadiness:32
Compliance:32

English
 C2(Advanced/Mastery)
Last Active:
2022-05-04
Member Since:
2021-01-10
SKILL SUMMARY


Metroxmd
Virtual Assistant/ Appointment Setter  Jan 2021 – Jan 2022
Helping patients schedule an appointment with the doctors, Updating the Doctor’s scheduled appointments through a calendar application, answering product queries through email, chat, and phone calls, and cold calling 

Humana Pharmacy
Customer Service Representative  Oct 2017 – Jan 2021
Take inbound calls and do schedule outbound calls, Process Refill of Prescription, Provide Prescription status to the member, provide information on a Prescription price and tier level, Update Demographics, Update Credit card information, request a new prescription from the doctor’s office, Process a prescription override, Process OTC order, Track OTC order,
and Process Reshipment for OTC items. 

ARB Facilities
Loan Originator/Cold Caller  April 2016 – April 2017
Contact customers listed on the active pending queue, Address inquiries made via inbound calls, verify customer information, describe loan product details to customers, execute loan documents and explain the online e-signature process to customers, Process loan funding, Address questions about loan products and services, as well as customer’s accounts,s and Contact customers listed on
the active pending queue, Forward customer’s call to specific departments  
 

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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