Appointment Setter/Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Computer System Network Technology

Last Active

January 15th, 2024 (94 days ago)

Member Since

January 10th, 2021

Profile Description

Metroxmd
Appointment Setter  
April 2021 – Nov 2023
Helping patients schedule an appointment with the doctors, Updating the Doctor’s scheduled appointments through a calendar application, answering product queries through email, chat, and phone calls, and cold calling 

Humana Pharmacy
Customer Service Representative  Oct 2017 – 
March 2021
Take inbound calls and do schedule outbound calls, Process Refill of Prescription, Provide Prescription status to the member, provide information on a Prescription price and tier level, Update Demographics, Update Credit card information, request a new prescription from the doctor’s office, Process a prescription override, Process OTC order, Track OTC order,
and Process Reshipment for OTC items. 

ARB Facilities
Loan Originator/Cold Caller  April 2016 – April 2017
Contact customers listed on the active pending queue, Address inquiries made via inbound calls, verify customer information, describe loan product details to customers, execute loan documents and explain the online e-signature process to customers, Process loan funding, and Address questions about loan products and services, as well as customer’s accounts and Contact customers listed on
the active pending queue, Forward customer call to specific departments