Current Employment Status:
Hired Full Time on Aug 25, 2021

f d08cdd4408820 0b99e1

Administrative Virtual Assistant

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EXPECTED SALARY
Php 30,000.00/month
( $521 USD )
EDUCATIONAL ATTAINMENT
Bachelor in Journalism
AVAILABILITY
20 hrs/wk
( $6.02 USD/hr )
EXPERIENCE OVERVIEW
4 years of Customer Service in BPO
BASIC INFORMATION
Age:
28
Gender:
Female
Location:
Antipolo, Rizal
Tests Taken:
IQ
Score:  105

DISC
Dominance:48
Influence:7
Steadiness:22
Compliance:22

English
 C2(Advanced/Mastery)
Last Active:
August 15th, 2022 (49 days ago)
Member Since:
January 3rd, 2021
SKILL SUMMARY

Hire me!
I offer services for handling time-consuming tasks like answering customer inquiries over the phone, email, or chat. I am customer-centric which will highly benefit your business by creating brand loyalty. I am resourceful and I have attention to detail which then makes me more efficient. My 4 years in the BPO industry have also taught me to work unsupervised.
I answered emails and chats from customers about processing payments, refunds, subscription changes, account re-activation, account cancellation, warranty claims, tracking orders, processing orders, safety claims, troubleshooting, and product how-to inquiries.
I am highly trained to be customer-centric and promote brand loyalty which is highly beneficial to your business. I also have experience in using the following:
Microsoft WordMicrosoft ExcelGoogle SheetsGoogle DocsSalesforceACSR
I'm looking forward to working with you.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

I have experience in the following skills:

Customer Service
Email Management
Calendar Management
Office Applications (Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Docs, Google Sheets)
Internet Research
Social Media Management
Content Writing 
Canva Creatives

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research

English
EXPERIENCE

English has been my second language. In my years in the BPO industry, I have used English as the primary language to communicate with the customers, the clients, my colleagues, and when sending reports.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

In my years in the BPO industry, I have developed my internet research skills and article writing skills. I have written scripts for a show on a local radio station, stories and poems on eBook platforms like Wattpad, and blogs. I encourage you to check my portfolio on blog writing.

SKILL RATING
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing

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