Experienced Quality Analyst and Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $8.32/hour ($732.16/month)

Bachelor Of Science in Information Technology
STI College of Mindanao

Last Active

April 15th, 2024 (5 days ago)

Member Since

January 2nd, 2021

Profile Description

Hello! My name is Upgrade to see actual info Upgrade to see actual info, and I am a highly motivated and detail-oriented professional with a passion for excellence in remote work environments. With over 7 years of comprehensive experience in phone management, customer service, and digital media management, I've honed my skills in a variety of sectors, including healthcare, real estate, and digital marketing.
Based in Cagayan de Oro City, Philippines, my journey in the professional world began after completing my Bachelor of Information Technology from STI College of Cagayan de Oro. This technical background has provided me with a solid foundation in critical thinking, problem-solving, and effective communication, all of which are crucial in today's fast-paced digital landscape.
Throughout my career, I've had the privilege of contributing to the success of several US-based companies, such as Global Digital Media, Eureka Surveys, and CCA Inc., by offering top-notch executive assistance, email and social media management, and customer support. My roles have varied from General Remote Staff, where I was entrusted with executive assistance, social media management/content creation, and property management, to specialized positions focusing on email & social media management and provider services assistance.
My expertise extends to customer service, real-estate cold calling, email and social media management, which are underpinned by my abilities in critical thinking, problem-solving, and exceptional communication skills. I've also demonstrated my capability in adapting to various roles, having worked as an Inside Sales Agent/Cold Caller, Quality Analyst, and Customer Service Representative for renowned entities like Keller Williams, United Healthcare, Comcast, and Ally Bank.
I am a dedicated team worker, always ready to face new challenges and eager to learn and grow within dynamic environments. My professional journey has taught me the importance of being organized, methodical, and adaptable, qualities that I bring to every project I undertake.