Angelie

Virtual Assistant - Customer Service

85 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

College Undergraduate

Last Active

April 10th, 2024 (8 days ago)

Member Since

January 2nd, 2021

Profile Description

Handling support tickets is my forte as I have great knowledge in assisting clients through phone, chat and e-mail using Zendesk. My experience include answering product inquiries, order tracking/returns and processing web orders/replacement claims (via Shopify or Amazon FBA), data entry, and providing technical support.
I aim to always do it right the first time and I am a well-ordered individual. I have excellent English communication skills, both written and verbal. I am proficient in the use of technology and I know how to quickly figure things on my own. I am a team player, can work with less supervision and I am open to learn new ideas from different people. 

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Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

E-Commerce » Shopify

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Customer Support » Technical Support

Office and Administration » Email Management

Basic Information

Age
28
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 29
Influence: 7
Steadiness: 37
Compliance: 27
English
C2(Advanced/Mastery)
Uploaded ID
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